Configure Google G-Suite MX Records in a cPanel Hosting Account

Shamil Abbasov
Shamil

We will go over a few simple steps to configure the MX records to use the G Suite (Formerly Google Apps). Please note, you must have an active G Suite subscription in order for your mail to function properly.

Quick Steps

  • Login to cPanel and click the Zone Editor icon.
  • Click Manage near the required domain and filter MX records in the zone records.
  • Make a note of your Google MX records.
  • Click “Add MX record” from the drop-down, enter the Google MX records and click save.
  • Repeat this for all of the records and save them.
  • Click the Email Routing icon in the cPanel
  • Select “Remote Mail Exchanger” and click change.

The first step would be to log into your cPanel hosting account and locate the “Zone Editor” icon under the Domains section as below.

Once you have clicked on the Zone Editor icon, you will be taken into the DNS configuration page as below. It will list all the domains added in the cPanel. Click on the “Manage” button near the domain you want to add the Google MX records. For this tutorial, we will use our veerotechdemo.com domain for the reference.

On the next screen, you will see all the DNS records associated with the domain. cPanel has added a filter option to see only the specific records needed. Click “MX” in the filter section to see the current MX records. By default, there will be a default MX record.

Now we can add MX records provided by Google. The records can be found in the email you received or here: https://support.google.com/a/answer/33915?hl=en

We’ve also provided them below:

  • Priority:  1    Destination: ASPMX.L.GOOGLE.COM
  • Priority:  5    Destination: ALT1.ASPMX.L.GOOGLE.COM
  • Priority:  5    Destination: ALT2.ASPMX.L.GOOGLE.COM
  • Priority: 10   Destination: ALT3.ASPMX.L.GOOGLE.COM
  • Priority: 10   Destination: ALT4.ASPMX.L.GOOGLE.COM

Choose “Add MX record” from the “Add Record” blue drop-down button just above the filter section to add new MX records.

Enter the priority and destination into the corresponding boxes as shown below & click the blue “Add New Record” button.


After clicking the “Add New Record” button, you’ll then see the record added similar to the one shown below. You should repeat this process for all of the Google MX records provided.

The next step would be to remove the default record. 

The very last step is to ensure that the Mail Exchanger is set to “Remote”. Go back to the cPanel main page and search for “Email Routing” Icon which is under the “Email” pane.

Make sure i Email routing selected like below.

 

Note:

  • The records can take several hours to update, so you might not immediately get new email messages in Gmail. Until then, you'll continue to receive messages at your old email provider.
  • If you see the MX records setup validation in progress message in the Admin console for more than a few hours, make sure you entered the MX address records and priorities correctly in the DNS records stored with your host.
  • If you still need help changing your MX records, contact G Suite support.